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Social Media Monitoring

Solid Social Media Strategies Are Imperative for Success

By Stephen Monaco on August 23, 2011

Marketing is moving at a break neck speed.  CMOs and a few other members of the C-Suite are starting to increase the allocation of resources for vital social media marketing and monitoring activities.  Although they believe it is a good start because they’ve enlarged their budgets and added a few more people to their staff,… [Read more… about Solid Social Media Strategies Are Imperative for Success]

Filed Under: Adaptive Marketing, Branding, Marketing Strategy, Monitoring, Social Media, Social Media Marketing, Social Media Monitoring, Social Media Strategy, Value Creation Tagged With: brand engagement, customer sentiment, data-driven decisions, Insight, multiple channels, relevance, relevant content, relevant data, ROI, social media analytics, Social Media Strategy

Social CRM: All the Rage

By Stephen Monaco on July 5, 2010

Social: All the Rage in the CRM Machine Best practices for CRM are at the heart of enabling the vital roles of sales and marketing. And Social CRM is rapidly creating a lot of buzz in this arena. One of the exciting enabling technologies forming the underpinnings for today’s CRM is social media monitoring. My… [Read more… about Social CRM: All the Rage]

Filed Under: Adaptive Marketing, Business Intelligence, Consumer Insight, Customer Insight, Customer Sentiment, Insightful Knowledge, Social CRM, Social Media Monitoring, Social Media Strategy Tagged With: customer sentiment, engage, monitoring, Social CRM, social media monitoring

Consumer Insight: Fueled by Data; Powered By Technology

By Stephen Monaco on March 5, 2010

Time Waits For No One Rapid technological advances, transformations in media, and societal transitions have resulted in the metamorphosis of marketing into an adaptive period.  ‘Adaptive marketing’ is characterized by the considerable increases in one-to-one interplay between brands and consumers, and action designed specifically for individuals.  The days of push marketing are waning fast and… [Read more… about Consumer Insight: Fueled by Data; Powered By Technology]

Filed Under: Adaptive Marketing, Branding, Business Intelligence, Customer Insight, Data Collection, Insightful Knowledge, Social Media Marketing, Social Media Monitoring Tagged With: Adaptive Marketing, brand, brand advocates, brand ambassadors, Branding, marketing strategy, research

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