What do you know about your customers and how happy they are with your product or service? Perhaps they love what they purchased from you, but they found the process pretty cumbersome. Or maybe everything went well but the item just wasn’t to their satisfaction. The question is: Will they take the time to tell… [Read more… about Will your customers tell you how happy they are with your product or service?]
Social Media Strategy
Stephen Monaco Among the Top 50 Social Media Influencers of 2017
This article was originally published by Joel Comm on May 3, 2017 Some people are born with a million dollar smile. That person can look your way and you know you are in the presence of someone who really cares about others. Stephen Monaco is one of those people. When I read his bio I… [Read more… about Stephen Monaco Among the Top 50 Social Media Influencers of 2017]
How to Lead Your Team into Social
This article was originally published on September 25, 2013 by Pragmatic Marketing “How to Lead Your Team into Social” In a recent Harvard Business Review survey of 2,100 companies, only 12 percent of respondents rated their use of social media as “effective,” and less than half considered social to be an important component of their… [Read more… about How to Lead Your Team into Social]
Fake Twitter Hacks Are a Huge Mistake For Brands
This article was originally published on September 23, 2013 by iMedia Connection “The Fallout from a Brand’s Fake Twitter Hack” Following the legitimate hacking of two companies’ Twitter accounts this spring, a string of copycats have jumped on the bandwagon with fake attacks. First, MTV and BET pretended to take over each other’s Twitter accounts… [Read more… about Fake Twitter Hacks Are a Huge Mistake For Brands]
Book Signing at Barnes & Noble in Tulsa
Thank you to everyone who came to my book signing at the Barnes & Noble in Tulsa, Oklahoma on September 21st. It was a pleasure vising with all the friendly people, and I enjoyed personally signing copies of “Insightful Knowledge: An Enlightened View of Social Media Strategy and Marketing” for so many people. Thanks again!
Q and A with Stephen Monaco: What Your Social Strategy Needs to Have
What Your Social Strategy Needs to Have This article was originally published on August 13, 2013 by SmartBlog on Social Media “Q and A: What Your Social Strategy Needs to Have” Why does a brand need a social media strategy in the first place? Brands need to create a plan for the strategic use of… [Read more… about Q and A with Stephen Monaco: What Your Social Strategy Needs to Have]
Book Signing at Social Media Club 5th Anniversary Bash
The 5th Anniversary Bash for the Social Media Club in Kansas City was about to get rolling. I was just getting set up for my book signing and people wanted to buy signed copies of my book, “Insightful Knowledge: An Enlightened View of Social Media Strategy and Marketing”
My Article on "Social Media Marketing Strategy" Published by MarketingProfs
Your Social Media Marketing Initiatives Must Start With Strategy This article was originally published on July 9, 2013 by MarketingProfs “Your Social Media Marketing Initiatives Must Start With Strategy” Companies must create a plan for the strategic use of social media for the same reason they must have a business plan. The outcome that results… [Read more… about My Article on "Social Media Marketing Strategy" Published by MarketingProfs]
Review of My Book About Social Media Strategy & Marketing, by Liz Strauss
Book Review: Insightful Knowledge – An Enlightened Guide to Social Media Strategy & Marketing, by Stephen Monaco This article was originally published on June 27, 2013 by Successful Blog – Liz Strauss “When it comes to creating a social media marketing strategy companies must get their head around a simple concept. The objective is… [Read more… about Review of My Book About Social Media Strategy & Marketing, by Liz Strauss]
My Article on "Real-Time Engagement Strategy" Published by Soshable
“Role Models for Your Real-Time Engagement Strategy” This article was originally published on June 4, 2013 by Soshable “Role Models for Your Real-Time Engagement Strategy” The average person is bombarded by more than 2,000 brand impressions daily. Consumers tune out most of these impressions because they don’t find them relevant or useful, but this does… [Read more… about My Article on "Real-Time Engagement Strategy" Published by Soshable]